Delivery Information

UK Orders

FREE UK DELIVERY ON ALL ORDERS!

All orders placed before 1pm Monday to Friday will be dispatched on the same day. Orders placed after 1pm will be dispatched the next working day. This does not apply to UK bank holidays.

All items are dispatched with the Royal Mail 2nd Class service and are estimated to arrive within 2-5 working days from dispatch.

If your goods do not arrive within 7 working days, please contact us and we will be happy to help locate the parcel. 

International Orders

All small international orders are dispatch using the Royal Mail International Standard service and are estimated to arrive within 3-7 working days from dispatch. Larger international parcels will be dispatched with a courier on a 3-10 working days service. The postage cost is calculated automatically on the weight of the parcel. All orders placed before 1pm Monday to Friday will be dispatched on the same day. Orders placed after 1pm will be dispatched the next working day. This does not apply to UK bank holidays.

Republic of Ireland: 

Weight of Parcel

Cost of Postage & Packaging

0-100g

£1.99

100g – 500g

£3.99

500g-1.5kg

£5.99

1.5kg-2kg

£8.99

2kg-10kg

£9.99

 

Rest of Europe:

Weight of Parcel

Cost of Postage & Packaging

0-500g

£4.50

500g-1kg

£7.50

1kg-2kg

£11.99

2kg-10kg

£16

 

Rest of the World: International orders are welcomed. International customers outside of Europe can contact us via email for a postage price. 

Returns

Returns are accepted. If you would like to return an item please email angela@royperfect.com within 10 days of receiving the item. In your email please state your name, order number, item to return and reason for return. We will then contact you with more information on how to return your item. Please return the item, within 14 days, in the original packaging and in good condition for re sale. A full refund or a replacement will be given for faulty goods. Please note that the customer pays the return postage. 

Out of Stock Items

Our stock levels are monitored daily. Out of stock items are detailed on the individual items pages. In the unlikely event that we are out of stock of an item you have ordered, you will be notified as soon as possible. We will offer you a choice of a full refund, a replacement or an estimate arrival date of the out of stock item. Please note Roy Perfect LTD only joins in a legally binding contract once a dispatch confirmation for your items has been emailed to you. 

Roy Perfect LTD shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Contact Information:

Roy Perfect LTD, Holmelands, Thiefside, Calthwaite, Penrith, Cumbria, CA11 9RN

Email: angela@royperfect.com

VAT: 748877560  Company Registration: 4224553